How to Delete/Deactivate Your Account
Finding love takes time, and sometimes you just need a breather. Maybe you’ve met someone special, or perhaps you’d like to take a break from searching. Whatever the reason, Rishta Dil Ka offers two options to manage your account:
Deactivate (Temporary):
This feature lets you put your profile on hold. It’ll be hidden from other users, giving you the privacy you need. When you’re ready to jump back in, simply reactivate your profile and pick up where you left off.
Delete Permanently:
This option permanently removes your profile and all associated information. However, for security purposes, we may hold onto it for an additional 6 months (explained further in our ” Privacy Policy under Data Retention Policy”). This helps us investigate any potential issues and keep the platform safe for everyone. Rest assured, your information remains completely confidential during this time. After 6 months, if there aren’t any concerns, everything is permanently deleted.
So, whether you need a temporary break or a fresh start, Rishta Dil Ka empowers you to take control of your experience.
How long do you keep my information after I delete my account?
We maintain a 6-month retention window for deleted data. This allows us to thoroughly review cases of potential fraud or suspicious activity. This is a crucial security measure to protect our platform and users. Following the 6-month retention period, your anonymized data is permanently deleted, provided there are no outstanding complaints or legal concerns. During this entire process, your profile and information are hidden from public view, ensuring your privacy is always protected.
How to Delete/Deactivate Your Account through the website?
Rishta Dil Ka lets you either temporarily deactivate your account or delete it permanently. Here’s how to do it on the website:
- Log in to your account on Rishta Dil Ka.
- Click the down arrow next to your profile picture in the top right corner. Then, choose “Account Settings.”
- Find the button labeled “Deactivate/Delete My Account” and click it.
- A pop-up will appear where you can choose to “Deactivate My Account Temporarily” or “Delete My Account Permanently.” Select your preferred option.
- If you chose permanent deletion or temporary deactivation, a pop-up might ask you to provide a reason for leaving (e.g., “Found my spouse”).
- Finally, confirm your choice by clicking “Yes” or “Cancel” in the last pop-up.
- Once you click “Yes”, your account will be deleted or deactivated.
How to Delete/Deactivate Your Account through the Rishta Dil Ka App?
Rishta Dil Ka lets you either temporarily deactivate your account or delete it permanently. Here’s how to do it on the mobile app:
- Launch the Rishta Dil Ka app and log in to your account.
- Tap the account icon in the bottom left corner. Then, choose “Account Settings.”
- Find the button labeled “Deactivate/Delete My Account” and tap it.
- A pop-up will show “Deactivate My Account Temporarily” and “Delete My Account Permanently.” Choose your preferred option.
- If you chose permanent deletion or temporary deactivation, a pop-up might ask you to provide a reason for leaving (e.g., “Found my spouse”).
- Finally, confirm your choice by tapping “Deactivate” or “Delete” in the last pop-up.
- Once you click “Yes”, your account will be deleted or deactivated.
Still Have Questions?
Your inquiries are important to us, and we’re here to help. Whether it’s about our services, your account, or anything else, we’ve got the answers. Feel free to reach out – our dedicated support team is just a call or message away.
Contact us at our UAN: 03-111-235-111,
and we’ll be delighted to assist you.